Martin Flyer believes in your complete satisfaction and will gladly refund, replace or exchange any unworn item received back in our facility within 30 days.
To Return an Item:
1. Obtain Return Authorization Code - Call Martin Flyer toll-free at 212-840-8899 to obtain your return authorization number. Write this number on the outside of the package.
2. Repackage the Item as Securely as Possible - Repack your item securely with the diamond certificate, if appropriate. Please ensure that the contents of the package are in their original condition and secure within the box. For your security, please do not indicate the contents of the package on the exterior of the box.
3. Ship the Package - Return the package to us by registered mail. Insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Martin Flyer is not responsible for any loss or damage that occurs during shipping.
4. Name and Address - Please make sure that your name and address are clearly printed on the outside of the package, and mail it to:
Martin Flyer Jewelry llc
FL 6, 70W 36th Street,
New York, NY 10018
Orders are typically refunded in full within 2 business days after we receive and inspect the returned item.